This position for a Customer Service Representative and Salesperson offers a full-time employment contract (CLT), with a 44-hour work week on a rotating schedule, including benefits such as transportation allowance. The salary is competitive and provides job stability. The work environment is characterized by positive working relationships, personalized service, and genuine learning opportunities.

Throughout the job, you will be responsible for restocking shelves, organizing merchandise, providing courteous customer service, and becoming proficient in the sales process using the system. This role is designed for those who value direct contact with customers and seek to contribute to the shopping experience. Daily tasks include opening and closing the cash register, assisting with cleaning, window displays, and supporting other areas of the store.

Routine and Responsibilities of a Customer Service Representative/Salesperson

The employee is responsible for direct customer service and product restocking, ensuring that the point of sale is always well-stocked. Organizing the store and keeping everything clean and attractive is also part of the routine, reinforcing the customer's desire to return.

Another essential function is finalizing the sale through the internal system, requiring attention when handling cash and cards. Accurate recording of cash register transactions provides greater precision to internal processes.

In addition to greeting customers in person, the professional answers calls, clarifies doubts, presents products, and provides guidance on available services. These tasks require good communication and a friendly demeanor.

A willingness to help the team is always valued. When necessary, the attendant should cover for colleagues in other departments, assisting with store organization and cash register closing, fostering internal collaboration.

Flexibility is a key differentiator, as the shift work model demands availability to cover different schedules and functions, enhancing the sense of community among employees.

Positive aspects of the position

One of the great advantages of this position is the stability provided by the CLT (Brazilian labor law) regime, guaranteeing the main labor rights and job security for the employee.

The environment encourages hands-on learning, making it possible to acquire various skills in customer service, sales, organization, and the use of store systems, in addition to interactive experiences.

Negative Points of the Job Opening

The job can be dynamic and demanding, as store traffic varies throughout the day and there are peak service times. Managing organization, restocking, and cash register simultaneously can be stressful.

The need for shift work imposes different routines from week to week, which can impact those seeking fixed hours and predictability in their daily lives.

Final Verdict

The Customer Service Representative/Salesperson position is ideal for those seeking job security under a CLT contract (Brazilian labor law), benefits, and intensive contact with people. It offers personal growth, dynamism, and the chance to develop skills in sales and customer service, with the added benefit of job stability.